Terms of service
Terms of Sale
These terms and conditions were last amended on [ 30 ] April 2026
These terms and conditions govern:
Please read these terms and conditions carefully. By placing an order for productsyou are agreeing to the terms that appear below.
Definitions to Help You:
"You" and "Your" means anyone who uses the Website or orders products from Furocity.
"Furocity" or "We" or "Us" or "Our" means Furocity Limited t/a Furocity.
"Website" means www.furocity.co.uk
These terms and conditions regulate the supply of products to you by us. Any other terms, conditions or representations (other than those made fraudulently or implied by statute) are excluded.
Your statutory rights are not affected.
We are Furocity Limited t/a Furocity with registered address PO Box, 249, Deeside, United Kingdom, CH5 9FJ. We are a company registered in England and Wales, with a registration number of 13515791. We are also a VAT registered company with our VAT registration number being 403627520.
Amending your order:
Cancelling your order:
(for example, personal grooming products and certain baby products etc.)
7.1Delivery: You will receive free delivery on all orders with a value of over £40 or more. The minimum order value is calculated after all discounts and promotional offers have been applied.
For orders with a value of £39.99 or less, an additional delivery charge shall be applied, as shown at checkout.
If you have any questions or comments, you are welcome to contact our Customer Care team by the following methods:
FUROCITY SUBSCRIPTION TERMS & CONDITIONS
Last updated: 20/11/25
These Subscription Terms (“Terms”) apply to all Furocity subscription purchases made through our website. By purchasing, managing, or renewing a Furocity subscription, you agree to the following terms.
1. ALWAYS-ON SUBSCRIPTIONS (STANDARD SUBSCRIPTION OFFER)
- Subscription Discount
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Customers on an active subscription receive 15% off the standard subscription price on all recurring orders.
- Billing Frequency
- Your subscription renews automatically at the frequency selected at checkout (e.g., every 30 days, every 60 days).
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Each renewal charge is taken from the payment method you provided at checkout.
- Managing Your Subscription
- You may pause, skip, change your delivery schedule, or cancel your subscription at any time before your next billing date. (Unless you have signed up with the BlackFriday offer - which is a minimum term of 2 months).
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Changes take effect from your next scheduled order and do not apply retroactively.
- Subscription Price Changes
- Furocity may update pricing from time to time.
- If pricing changes, we will notify subscribers in advance by email.
10% Site‑Wide Offer — Terms & Conditions
Offer: 10% off all products site‑wide when using discount code FUROCITY10 at checkout.
Key Terms:
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Eligibility — Offer valid for all customers purchasing through the official website during the promotional period.
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Discount Code — Code FUROCITY10 must be entered at checkout to receive the discount.
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Exclusions — Discount applies to full‑price items only. Gift cards, subscriptions, and previously discounted items are excluded.
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Duration — Offer valid for a limited time only. The promotion may be withdrawn or amended at any time without notice.
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Non‑transferable — Code cannot be exchanged for cash, credit, or combined with any other promotional offer.
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One Use — Limit one use per customer unless otherwise stated.
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Returns — If items purchased with the code are returned, refunds will reflect the discounted purchase price.
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Fair Use — We reserve the right to cancel orders that appear to be fraudulent, abusive, or in violation of these terms.
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Availability — All items are subject to availability at the time of purchase.
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Governing Law — These terms are governed by the laws of the United Kingdom.
Free Protein Bar Promotion – Terms & Conditions
1. Promoter: This promotion is run by FUROCITY LIMITED 6 Drakes Meadow, Penny Lane, Swindon, England, SN3 3LL ("Furocity").
2. Promotion period: The promotion runs from 08/10/2026 until 15/10/2026 at 00:00 GMT or until stocks run out, whichever is sooner.
3. Eligibility: Open to customers placing orders for delivery to [UK addresses only] via furocity.co.uk. Orders placed through other retailers, marketplaces or third-party sites do not qualify.
4. Qualifying order: Any order placed on furocity.co.uk during the promotion period qualifies, with no minimum spend.
5. The offer: Each qualifying order receives one (1) free single Furocity Protein Bar. Limited to one (1) free bar per order, regardless of order size.
6. Availability: Offer available while stocks last. Flavours are subject to availability and will not be substituted.
7. No cash alternative: The free bar has no cash value and cannot be exchanged for cash, credit or alternative products.
8. Returns: The free bar is not eligible for refund. If a qualifying order is cancelled or returned, the free bar should be returned with it where unopened.
9. Allergens: Please check the product packaging and furocity.co.uk for full ingredient and allergen information before consuming.
10. Changes: Furocity reserves the right to amend, suspend or withdraw this promotion at any time without prior notice, where circumstances outside its reasonable control make this necessary.
11. Misuse: Furocity may refuse the offer where it reasonably suspects fraudulent or abusive use, including multiple orders placed to obtain additional bars.
12. Acceptance: By placing a qualifying order, customers agree to these Terms & Conditions.
13. Governing law: These Terms & Conditions are governed by the laws of England and Wales.
Furocity By Tyson Fury
Fuel your body and increase your energy levels with our hard-hitting range or Energy Drinks, Protein Bars and Pre-Workout Shots by Heavyweight Champion of the World, Tyson Fury.
1. Promoter: This promotion is run by FUROCITY LIMITED 6 Drakes Meadow, Penny Lane, Swindon, England, SN3 3LL ("Furocity").
2. Promotion period: The promotion runs from [start date] until [end date], or until stocks run out, whichever is sooner.
3. Eligibility: Open to customers placing orders for delivery to [UK addresses only] via furocity.co.uk. Orders placed through other retailers, marketplaces or third-party sites do not qualify.
4. Qualifying order: Any order placed on furocity.co.uk during the promotion period qualifies, with no minimum spend.
5. The offer: Each qualifying order receives one (1) free single Furocity Protein Bar. Limited to one (1) free bar per order, regardless of order size.
6. Availability: Offer available while stocks last. Flavours are subject to availability and will not be substituted.
7. No cash alternative: The free bar has no cash value and cannot be exchanged for cash, credit or alternative products.
8. Returns: The free bar is not eligible for refund. If a qualifying order is cancelled or returned, the free bar should be returned with it where unopened.
9. Allergens: Please check the product packaging and furocity.co.uk for full ingredient and allergen information before consuming.
10. Changes: Furocity reserves the right to amend, suspend or withdraw this promotion at any time without prior notice, where circumstances outside its reasonable control make this necessary.
11. Misuse: Furocity may refuse the offer where it reasonably suspects fraudulent or abusive use, including multiple orders placed to obtain additional bars.
12. Acceptance: By placing a qualifying order, customers agree to these Terms & Conditions.
13. Governing law: These Terms & Conditions are governed by the laws of England and Wales.
Furocity By Tyson Fury
Fuel your body and increase your energy levels with our hard-hitting range or Energy Drinks, Protein Bars and Pre-Workout Shots by Heavyweight Champion of the World, Tyson Fury.
Furocity Fight Ticket Draw – Terms & Conditions
1. Promoter and eligibility
1. The promoter is FUROCITY LIMITED, 6 Drakes Meadow, Penny Lane, Swindon, England, SN3 3LL, ("Furocity", "we").
2. The draw is open to UK residents aged 18 or over at the date of entry (excluding Northern Ireland, the Channel Islands and the Isle of Man).
3. Employees and staff of Furocity, their respective families and agencies are not permitted to enter.
4. By entering this prize draw, you are deemed to have accepted and be bound by these terms and conditions.
2. How to enter
There are two ways to enter: (route A) by placing a qualifying order and/or (route B) for free by signing up at https://furocity.co.uk/pages/win-fury-vs-aj-tickets (see below).
Route A: qualifying order
1. Entries to the prize draw can be made by successfully completing an online order of £25 or more (after discounts and excluding delivery) at furocity.co.uk during the Entry Period (defined below).
2. Customers will be automatically entered into the prize draw with each qualifying order (up to a maximum of 5 entries), whether it is a one-off or subscription order (subject to clause 7(6) below). Please note that a minimum order of £25 is required to use the online order and delivery service. An additional delivery charge of £2.99 is payable. Free delivery for orders over £40. Other delivery charges may apply. Delivery address must be within the delivery catchment area. All delivery windows are subject to availability. Terms and conditions apply, please visit https://furocity.co.uk/policies/terms-of-service for more details.
3. Entries are not affected by later refunds, except where an order is cancelled before dispatch, in which case this will not qualify as an entry into the prize draw.
4. Internet access and a furocity.co.uk shopping account is required.
Route B: free entry by sign-up (no purchase necessary)
4. Complete the Join Team Furocity form at https://furocity.co.uk/pages/win-fury-vs-aj-tickets with your first name and email and confirm you are 18 or over. Entry via this route is limited to 1 entry per customer and may be used in conjunction with Route A entry. No purchase is needed.
5. One sign-up entry per person, whether or not you have also placed an order. Existing subscribers to Furocity emails can claim their entry through the same form.
Limits
6. Maximum 5 order entries via route A, plus 1 sign-up entry per person via route B. Each entry has the same chance of winning, however it was made.
7. Bulk, automated or third-party entries are void.
8. Agreeing to receive marketing is optional. It is a separate tick box and does not affect entry via route B. In relation to entry via route A, please note clause 7(6) below.
3. Draw dates
There is one prize draw. It opens at 00:00 and closes at 23:59 UK time on the dates below (the “Entry Period”). Entries received outside the Entry Period, or which do not meet the entry criteria will not be considered.
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Opens |
Closes |
Winner drawn |
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Thur 22 Oct 2026 |
Fri 4 Dec 2026 |
Sat 5 Dec 2026 |
The winner will be drawn on the date above. Tickets sent by email by Tuesday 8 December 2026, provided winner confirms acceptance within 72 hours as set out below.
4. Prizes one pair (x2) tickets to the boxing
There will be 1 (one) winner in total. The prize is event Tyson Fury vs Anthony Joshua at Principality Stadium, Cardiff and a 1 night stay for 2 adults (twin room) at a 3 star (or higher) hotel within approximately [INSERT NUMBER] miles of the Principality Stadium, Cardiff (hotel to be selected by the promotor), on Friday 11 December 2026.
1. The prize excludes any travel costs and expenses that may be incurred in relation to attendance at the event and hotel stay and therefore any such costs and expenses will be the sole responsibility of the prize winner and their guest.
2. The winner and their guest must both be 18 or over.
3. There is no cash alternative for the prize, and the prize is non-exchangeable and non-transferable.
4. If a prize becomes unavailable for reasons outside our control, we may substitute a prize of equal or greater value or where circumstances otherwise deem this necessary.
5. Winner selection and claiming
1. The winner will be picked at random from all valid entries received during the Entry Period using a random computerised process on the date in section 3.
2. We will contact the winner by email on the day of the draw. The winner must reply and provide photo ID (see (3) below) within 72 hours. If a winner does not confirm acceptance of the prize and/or provide photo ID within 72 hours of notification of the prize, the prize will be forfeited and another prize winner will be selected in accordance with the process set out above and must confirm acceptance and provide photo ID within 24 hours.
3. To claim the prize, the winner must provide a current and valid photo ID (driving licence or passport) showing that they are 18 or over, and their guest's name.
4. The winner's surname and county will be published on the furocity.co.uk website and will also be provided on request – please email info@furocityenergy.co.uk. If the winner wishes to object to this, they must do so when they are contacted by Furocity regarding the allocation of their prize. Please note that in such circumstances, we may still be required to share the information with regulators and/or other law enforcement authorities.
6. Ticket conditions and event changes
1. Tickets are subject to the event promoter's and venue's terms, including entry, bag and conduct rules. Winners must follow them. Please refer to the tickets for details.
2. Tickets will be sent by email by Tuesday 8 December 2026, provided that the winner has confirmed acceptance of the prize within 72 hours as required.
3. If the event is postponed, tickets will be valid for the new date where the promoter allows. If it is cancelled, we will offer a substitute prize of equal value. No other compensation is payable.
4. We are not responsible for winners being refused entry for breaking venue rules.
5. This prize draw is run by Furocity alone. It is not sponsored, endorsed or administered by the event promoter, the fighters or the venue.
7. Data, liability and general terms
1. The only personal data Furocity will process about each entrant for the purpose of the prize draw is their name, telephone number and email address, and for the winner, their photo ID to verify their age and identity for scanning their tickets at the fight (“Personal Data”). Furocity will process Personal Data fairly and lawfully in accordance with the principles of the Data Protection Act 2018 and its privacy policy, which can be found at https://furocity.co.uk/policies/privacy-policy. Any questions about these should be directed to the Data Protection Officer at dataprotection@iceland.co.uk. Furocity may be required by law or court order to share Personal Data with the police or other law enforcement authorities.
2. We may disqualify entries we reasonably believe are fraudulent or break these terms.
3. We may change, suspend or end the promotion if circumstances outside our control require it, and will tell entrants where possible.
4. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or any liability that cannot be limited by law.
5. Our decision on any matter relating to the draw is final, and no correspondence will be entered into, except where the law says otherwise. Furocity reserves the right to cancel, postpone or amend the prize draw or these terms and conditions at any time without prior written notice if circumstances beyond Furocity’s control make this necessary e.g., not by way of limitation where the fight event is postponed or cancelled.
6. To comply with data protection legislation, customers who have opted out of Furocity marketing will not be entered into the prize draw.
7. Furocity will not be responsible for any entries that are incomplete, lost or delayed or have not been transmitted due to computer error or any other reason which is beyond Furocity’s control. Proof of entry is not proof of receipt.
8. This prize draw and these terms and conditions are governed by the law of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.
9. Questions or complaints can be directed to info@furocityenergy.com.